Mandates

Mandates in Atlar authorize your organization to debit a counterparty’s bank account using direct debit schemes (e.g. SEPA Direct Debit in Europe). A mandate acts as a formal agreement between you and the counterparty.

Mandates are required for:

• Compliance – Direct debit schemes typically require a signed mandate before funds can be debited.
• Authorization – Mandates prove that you have permission to initiate debits from the counterparty’s account.
• Tracking – Atlar stores and tracks mandates so they can be referenced whenever you initiate a payment.

How to create a mandate

1. Collect authorization
   • Obtain the debtor’s signature (e.g. via an online form or PDF) along with their full name, IBAN, and address.
   • Confirm with the debtor that the mandate is registered with their bank.
2. Create the mandate in Atlar
   • Navigate to Payments > Mandates and, in the top-right, click Actions > Create.
3. Store the signed mandate
   • If applicable, store a copy of the signed mandate. Atlar does not store signed documents.
4. Use the mandate to collect funds
   • Once the mandate is active, you can initiate direct debits using it. For more information, see the Direct Debits page.