Payment statuses

What are Payment statuses?

When you send a payment through Atlar, it goes through a few stages—like being created, sent, and eventually completed or failed. Payment statuses help you track where your payment is in that journey. Atlar gives you clear, real-time updates so you always know what’s happening and can act quickly if something needs attention.

Payment statuses

Use the below table and diagram for guidance of how Payments (credit-transfers as well as direct-debits) transitions through various states.

State	Description
`CREATED`	The payment has been created and is pending approval.
`REJECTED`	The payment has been rejected by the customer.
`APPROVED`	The payment has been approved by the customer.
`PENDING_SUBMISSION`	Atlar is submitting the payment to the bank. It cannot be edited at this point.
`SENT`	The payment has been sent to the bank.
`PENDING_AT_BANK`	The payment is stuck in a pending state at the bank. It can for instance be related to insufficient funds or if bank-side signature has been configured.
`ACCEPTED`	The payment has been received and accepted by the bank.
`EXECUTED`	The payment has been executed by the bank.
`FAILED`	The payment has failed.
`RECONCILED`	The payment has been reconciled to a transaction on your account statement.
`RETURNED`	The payment has been returned by the bank.
`UNKNOWN`	The payment's status is unknown.

(Direct-Debit) Mandate statuses

Use the below diagram and table for guidance of how Mandates transitions through various states.

State	Description
`CREATED`	The mandate is created (with active=false). How this mandate is sent to the bank will depend on the scheme. E.g. AUTOGIRO mandates are sent directly while SDD ones are sent along-side first payment.
`PENDING_SUBMISSION`	Atlar is submitting the mandate to the bank. The mandate cannot be edited after this point.
`SENT`	The mandate has been sent to the bank.
`ACCEPTED`	The mandate has been received and accepted by the bank.
`ACTIVE`	The mandate has been proven working with first reconciled collection, or was created with active=true flag.
`PENDING_CANCELLATION`	You have issued a cancellation request. Atlar will submit the cancellation imminently.
`PENDING_CANCELLATION_SUBMISSION`	Atlar is submitting the cancellation of the mandate to the bank.
`CANCELLATION_SENT`	The cancellation of the mandate has been sent to the bank.
`FAILED`	The mandate failed to register. This can either be a bank- or Atlar-side error.
`CANCELLED`	The mandate has been cancelled, either by you or the counterparty.
`UNKNOWN`	The mandate's status is unknown.