Payment statuses
Statuses help you track the journey of your payments and mandates. From creation to reconciliation, Atlar provides real-time updates so you always know where a payment or mandate stands and can act quickly if needed.
When you send a payment through Atlar, it moves through a series of statuses—from creation and approval to execution and reconciliation. The same applies to direct-debit mandates, which must be registered and accepted before collections can occur.
Payment statuses
Payments (both credit transfers and direct debits) follow a clear progression of states.

State | Description |
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CREATED | The payment has been created and is pending approval. |
REJECTED | The payment has been rejected by the customer. |
APPROVED | The payment has been approved by the customer. |
PENDING_SUBMISSION | Atlar is submitting the payment to the bank. It can no longer be edited. |
SENT | The payment has been sent to the bank. |
PENDING_AT_BANK | The payment is pending at the bank (e.g. insufficient funds or awaiting a bank-side signature). |
ACCEPTED | The payment has been received and accepted by the bank. |
EXECUTED | The payment has been executed by the bank. |
FAILED | The payment has failed. |
RECONCILED | The payment has been reconciled to a transaction on your account statement. |
RETURNED | The payment has been returned by the bank. |
UNKNOWN | The payment's status is unknown. |
Direct-debit mandate statuses
Direct-debit mandates (the agreements that authorize pulling funds) also transition through distinct states.

State | Description |
---|---|
CREATED | The mandate is created with active=false . How it is sent to the bank depends on the scheme (e.g. AUTOGIRO mandates are sent directly; SDD mandates are sent alongside the first payment). |
PENDING_SUBMISSION | Atlar is submitting the mandate to the bank. The mandate cannot be edited after this point. |
SENT | The mandate has been sent to the bank. |
ACCEPTED | The mandate has been received and accepted by the bank. |
ACTIVE | The mandate is active—either confirmed by the first reconciled collection or created with active=true . |
PENDING_CANCELLATION | A cancellation request has been issued and will be submitted by Atlar shortly. |
PENDING_CANCELLATION_SUBMISSION | Atlar is submitting the cancellation of the mandate to the bank. |
CANCELLATION_SENT | The cancellation request has been sent to the bank. |
FAILED | The mandate failed to register (due to a bank or Atlar-side error). |
CANCELLED | The mandate has been cancelled by either you or the counterparty. |
UNKNOWN | The mandate's status is unknown. |
Updated 16 days ago