Change request

Secure sensitive changes with approvals
Change requests are generated when Four-Eyes Approvals are enabled and a user attempts to modify sensitive organizational settings.
Each request requires a second user’s approval before changes—such as updates to roles, user management, or payment approval chains—take effect.

How change requests are created

Change requests are automatically generated whenever an operation requires Four-Eyes Approval.
Examples include:

• Altering a role
• Inviting a new user
• Modifying a payment approval chain

Approving change requests

Follow these steps to review and approve a change request:

1. Navigate to Settings → Organization
   For Counterparties: go to Payments → Counterparties.
2. Open the Change Requests tab
   For Counterparties: open the Needs Approval tab.
3. Review changes:
   • My Approvals – Requests awaiting your approval.
     Approve directly from the list, or open a request to view full details before approving.
   • All Approvals – Shows all requested changes.
     Requests you created are visible here but cannot be approved by you.

Best practices

💡

Tips for maintaining security

• At least two users must approve changes when Four-Eyes Approval is enabled.
  Add additional approvers to ensure coverage when key users are unavailable.
• Enable Four-Eyes Approval for all sensitive features used within your organization for maximum protection.
• Invite each person once using a personal email to avoid risks of a single person acting as multiple users.
• Follow the Principle of Least Privilege by granting only the permissions each role requires.

Recovering from too few approvers

If your organization does not have enough users with approval permissions (for example, if someone leaves the company):

• Contact [email protected] to request a manual disable of the Four-Eyes Approval requirement.
• Atlar will perform a verification step to ensure that only authorized users regain approval access.