Connection instruction

Track every instruction sent to your bank or payment provider A connection instruction is a detailed record of any instruction pushed to a bank or PSP, such as payment messages for client-initiated transfers. Each instruction shows when it was sent, which third party it relates to, and the technical details of the message.

Atlar provides three different ways to view connection instructions, depending on how specific you need the information to be.

Where to view instructions

You can access connection instructions from Settings or directly from individual payments:

• All connection instructions

  • Settings → Connection Instructions
  • See a complete list of all instructions for your organization, across all third parties. Use the filters to narrow by date, status, or other parameters.

• Third-party instructions

  • Settings → Third-Party Connections → (Double-click a third party) → Instructions tab
  • View all instructions sent only to a specific provider, such as a particular bank or PSP.

• Specific payment instructions

  • Payments → Credit Transfers or Direct Debits → (Double-click a payment) → Connection Instruction tab
  • Drill into the exact instruction linked to a single payment to see its full technical message.

Instruction details

Double-click any instruction to open a full detail view, which typically includes:

• Instruction ID and reference
• Related payment or batch
• Total transaction amount and currency
• Date/time of creation and push
• Status and error messages (if any)

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Tip Use the Audit Trail to cross-reference connection instructions with other system events such as user actions or webhook notifications.